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Contact Details
Need help with an issue or resending a softcopy? Reach our Admin Helpdesk through the information below.
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Frequently Asked Questions
Snapic booths are open EVERY DAY from 10:00 AM to 10:00 PM
All Snapic booth photos are non-mirrored! The results will look completely normal, just like a front-facing camera, so there’s no need to worry about how your photos will turn out.
The duration for one photo session is 6 minutes.
No, the price is per session. So no matter how many people there are, the price stays the same!
We accept cash and QRIS payments. For cash, you can pay our booth staff directly, while for QRIS, you can simply scan the QR code right on the screen.
No, you don't need to. Currently, Snapic doesn't have a booking system, so you can just walk right in!
Yes, you can! At Snapic, you can retake photos during your session time, so don't worry if the results aren't perfect on the first try.
For just one photo session, you'll get 1 free 4R print and a free digital softcopy including individual photos, framed photos, GIF, and live videos!
It's very easy! After the photo session is over, a QR Code will appear on the screen. Simply scan it using your smartphone, and you can instantly download all digital files for FREE.
Your softcopy will be accessible for 7 days after the session. If you haven't downloaded your files, please reach out to our admin via Instagram within those 7 days. Otherwise, they will be automatically removed from the system.
Your digital photos are accessible for 7 days after the shoot. If you haven't downloaded them yet, please contact our admin on Instagram within 7 days. After this period, they will be automatically deleted from the system.
Yes, we have a variety of accessories available, including headbands, glasses, hats, and more! And the best part? All available accessories are completely FREE with no extra charges!
Absolutely! For additional printing, it'll be around IDR 10,000 - IDR 15,000, depending on our booth location.
Right now, Snapic doesn't provide booth rentals.
Every Snapic booth is staffed. If you need any assistance, our team is ready to help at the booth area.
Sure thing! Snapic has phone holders available to help you make content.